EE FAQs
Does someone need to sign for the package when it’s delivered? Yes, 21 year old+ signature is required for delivery of alcohol.
How long does it take to receive a bottle? Standard production time is three business days for 1-12 bottles to ship. Your order will ship via the method you choose at check out (Ground, 3 Day, 2nd day, or Next Day Air). We ship from Southern California.
What states are you NOT able to ship to? Alabama, Arkansas, Delaware, Hawaii, Indiana, Iowa, Louisiana, Maine, Mississippi, Montana, Nebraska, New Hampshire, Oklahoma, Rhode Island, South Carolina, South Dakota, Utah, West Virginia, or Wyoming.
Are you able to ship internationally? We are not able to ship internationally. This includes Canada and Mexico.
Do you etch on liquor bottles? Yes, we do. For liquor bottle requests, please visit our Custom Design page and a sales representative will contact you.
Can I send my own bottle to be etched? We do not offer etching services on customer-provided bottles.
How long does it take to receive a virtual proof? For custom designs, please allow 1-2 business days to receive a virtual proof.
Can you ship in freezing temperatures? Colder weather months can present delays in shipping alcohol. We do not ship when temperatures are below 25 degrees during the lowest point in the day on the transit route. If we are working with a firm date, overnight shipping would be required.
Corporate FAQ’s
Does someone need to sign for the package when it’s delivered? Yes, 21 year old+ signature is required for delivery of alcohol.
How long does it take to receive a bottle? Production time on orders under 100 qty is 5-7 business days, on orders over 100 qty production time is 7-10 business days to ship. Your order will ship via the method you choose; Ground, 2nd day, 3 day or Next Day.
If I have multiple addresses to ship to, when do I need to submit the addresses by? Please send final addresses three business days prior to shipping.
What states are you NOT able to ship to? Alabama, Arkansas, Delaware, Hawaii, Indiana, Iowa, Louisiana, Maine, Mississippi, Montana, Nebraska, New Hampshire, Oklahoma, Rhode Island, South Carolina, South Dakota, Utah, West Virginia, or Wyoming.
Can I add additional items to ship with my corporate order? Please contact a sales representative if you are interested in providing additional collateral to ship with your order (sales@etchingexpressions.com). This service is an additional charge. Items sent without consulting a representative will be rejected by our warehouse.
How long does it take to receive a virtual proof? Please allow 1-2 business days to receive a virtual proof.
Are there any restrictions during the holiday season? Please view our seasonal guidelines.
What are your hours of operations? We are open Monday through Friday, 8am-5pm PST.
Can you ship in freezing temperatures? Colder weather months can present delays in shipping alcohol. We do not ship when temperatures are below 25 degrees during the lowest point in the day on the transit route. If we are working with a firm date, overnight shipping would be required.